Updated 2026-02-05
Offshore Customer Support Representatives
Offshore customer service and support agents for phone, chat, email, and helpdesk operations.
Browse by Region
Top Rated for Customer Support Representatives
Philippines (14)
BruntWork
Australia
Virtual Assistants
Concentrix
Fremont, USA
CX Solutions
Acquire BPO
Melbourne, Australia
Customer Service
ConnectOS
Manila, Philippines
IT Staffing
Connext Global
Honolulu, Hawaii, USA
Back-office BPO
Digital Minds BPO
Philippines
Full BPO Services
HGS OSS
India
CX Solutions
KDCI Outsourcing
Pasig City, Philippines
eCommerce Support
NeoWork
USA
CX, Tech, Creative
Remote Workmate
Australia
General Offshore
Sourcefit
Quezon City, Philippines
Custom Staffing
StaffVirtual
Philippines
Customer Service
Supporting Enterprises
Philippines
Customer Service
VirtualStaff.ph
Davao, Philippines
Direct Hiring Platform
Africa (3)
Accurex
Kenya
Offshore Staffing
Kontak Recruitment
Johannesburg, SA
Recruitment
Somewhere
USA
Remote Staffing
Eastern Europe (2)
Outsource Work
Ukraine
Dedicated Teams
Sii Poland
Poland
Software, BPO
Global (1)
Adecco
Zurich, Switzerland
General Staffing
LATAM (1)
TaskUs
New Braunfels, TX, USA
CX, AI Data
Frequently Asked Questions
How much does it cost to hire offshore customer support representatives?
Offshore customer support representatives rates vary by region and experience level. In our directory, 7 companies offer Mid-market pricing. Philippines and India typically offer the most competitive rates, while Eastern Europe and LATAM command higher rates for specialized skills.
Which countries have the best offshore customer support representatives?
Based on our directory of 21 companies, the top regions for customer support representatives are:
- Philippines - 14 companies
- Africa - 3 companies
- Eastern Europe - 2 companies
- Global - 1 companies
Each region has different strengths in terms of skills, time zones, and pricing.
How do I choose an offshore customer support staffing company?
When evaluating companies for customer support representatives, consider:
- Their specialization and experience with customer support representatives
- Experience in your specific industry
- Pricing transparency and tier
- Client reviews and ratings
- Region and time zone alignment with your team
Read our complete guide to choosing an offshore staffing company →
Need Help Finding the Right Partner?
Browse our full directory or read our guides to make an informed decision.