Updated 2026-02-05

Concentrix vs Connext Global

Side-by-side comparison to help you choose the right offshore staffing partner.

Quick Comparison

Concentrix

Philippines

  • Founded: 1983
  • Size: 100000+
  • Specialization: CX Solutions
  • Price Tier: Enterprise
  • Rating: 4.5/5 (Clutch)
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VS

Connext Global

Philippines

  • Founded: 2014
  • Size: 1700-1900
  • Specialization: Back-office BPO
  • Price Tier: SMB
View Full Profile

Detailed Comparison

Feature Concentrix Connext Global
Primary Region Philippines Philippines
Headquarters Fremont, USA Honolulu, Hawaii, USA
Year Founded 1983 2014
Company Size 100000+ 1700-1900
Specialization CX Solutions Back-office BPO
Price Tier Enterprise SMB
Rating 4.5/5 (Clutch) Not rated
Engagement Models Managed Services Staff Aug, Dedicated Teams
Industry Verticals Tech, Finance, Retail, Healthcare Finance, Healthcare, Admin
Role Types Support Agents, Tech Staff Accountants, Admins, Support
Delivery Centers 50 sites in Philippines Metro Manila
Certifications ISO, SOC 2 Not listed
Free Consultation ✓ Yes ✓ Yes
Case Studies ✓ Available ✓ Available

What They Have in Common

Shared Industry Focus

  • Finance
  • Healthcare

When to Choose Each Provider

Choose Concentrix if you need:

  • Expertise in CX Solutions
  • Teams based in Philippines
  • Enterprise pricing tier
  • Managed Services engagement
  • Tech industry focus
Visit Concentrix →

Choose Connext Global if you need:

  • Expertise in Back-office BPO
  • Teams based in Philippines
  • SMB pricing tier
  • Staff Aug engagement
  • Finance industry focus
Visit Connext Global →

Frequently Asked Questions

Which is better: Concentrix or Connext Global?

The best choice depends on your specific needs. Concentrix specializes in CX Solutions with teams in Philippines, while Connext Global focuses on Back-office BPO in Philippines. Consider your budget (Enterprise vs SMB), required expertise, and preferred time zone alignment.

How do Concentrix and Connext Global compare on pricing?

Concentrix operates in the Enterprise pricing tier, while Connext Global is positioned as SMB. The difference in tiers suggests Connext Global may offer more competitive rates.

What services do both companies offer?

Concentrix offers Managed Services services across Tech, Finance, Retail. Connext Global provides Staff Aug, Dedicated Teams in Finance, Healthcare, Admin.

Need More Options?

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